Interesting that you should bring this up … I’ve had mixed experiences with them, in terms of inventory management and customer service response time.

I actually tried to order one of the items I mentioned in the guide (the Colour Calendar). Soon after I placed the order, they called to tell me it was out of stock.

And I just found out from my husband that he attempted to order a Christmas gift from the site … and again, even though he was able to make the purchase, it was not available.

I haven’t had as much trouble in the past, so maybe it’s just a holiday-time issue. Which is still too bad.

I’ve always been a huge fan of their products and finally ordered a bunch of holiday presents from them to be shipped to NYC. A week after I placed my order I was emailed and told that one of the items wouldn’t ship for another two weeks and then when I got my package containing the rest of the items one of the books was torn at the seams! I’ve also had a really hard time contacting someone at the company to let them know about the damaged books.

Am I the only one having these problems?

And I love all of the last minute gift guides. I’m finished with my shopping but am considering buying some gifts for myself!!